Welcome to Durham Products. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
   By using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

2. Changes to Terms
   We may update these Terms and Conditions from time to time. Any changes will be posted on this page. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

3. Products and Services
   We make every effort to display our products and services accurately. However, we do not guarantee that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

4. Pricing
   All prices are listed in GBP (£) and are subject to change without notice. We are not responsible for typographical errors or inaccuracies in pricing.

5. Orders
   By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at any time for any reason.

6. Payment
   Payment must be made at the time of purchase. We accept Visa, Visa Debit & Mastercard using Stripe Payment Gateway. Your payment information is processed securely.

7. Shipping
   We will make every effort to deliver your order promptly. However, we are not responsible for delays or losses caused by shipping carriers or events beyond our control.

7b. Delivery Fees for Orders Outside of England and Wales
For any orders placed with a delivery address outside of England and Wales, additional delivery fees may apply. If such fees are required, our customer service team will contact you with the relevant costs. You will have the option to either proceed with the order by paying the additional delivery charge or cancel the order for a full refund. Please note that your order will not be dispatched until we receive confirmation of your decision.

8. Returns and Refunds
   We accept returns and issue refunds in accordance with our [Return and Refund Policy]. Please refer to that policy for details.

9. Privacy
   Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Intellectual Property
    All content on this website, including text, graphics, logos, and images, is the property of Durham Products and is protected by applicable laws. You may not use any content without our prior written consent.

11. Limitation of Liability
    To the maximum extent permitted by law, Durham Products is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

12. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be resolved in the courts of England and Wales.

13. Contact Information
    If you have any questions or concerns about these Terms and Conditions, please contact us HERE.

By using Durham Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for shopping with us!